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The benefits of downloading–and using–the NHS App

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When we think of the NHS app we might just think that it’s only useful for downloading our COVID passport and providing evidence of our vaccination record. Well, the NHS app is much more than just a COVID vaccination passport.

The app makes it easier for people to access their GP, giving them an alternative way to access their practice at a time of day or night that’s most convenient and bypass busy phone lines. Patients can book certain routine appointments, order repeat prescriptions and view their medical records. Other benefits to the free app include checking symptoms and access to the NHS 111 which are easily accessible 24 hours a day and easily accessible from anywhere.

Practices are incredibly busy at the moment and so using the app can have a positive impact on our GP surgeries. Staff will spend less time dealing with requests to book appointments and order prescriptions. The app makes it simple to cancel appointments which in turn will help reduce wasted “no show” appointments. The app allows patients to verify their identity themselves and saving practice time.

Patients simply require access to a smartphone or tablet.  The app is available to download for android and iOS users. 

If anyone would like help with downloading and registering the NHS app, please contact our Digital Champion Coordinator, Jo Hayes, on 07710 660799 or email jo@nidderdaleplus.org.uk.

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