We have two members of staff and a small army of volunteers here at Nidderdale Plus. Sandra and Heather work very hard to be the face of Nidderdale Plus and can offer lots of information and advice on a vast array of topics! They also coordinate and recruit our growing team of volunteers who do a vast amount of work in keeping all of our services running.
Community Hub Coordinator
Sandra Walker, our Community Hub Coordinator, is involved in all aspects of volunteer recruitment, training and organising. Sandra joined Nidderdale Plus in 2015 and has been a key member in establishing the community library, tourist information point and community office. Assisting residents and visitors alike, meeting their needs on a daily basis including managing the community car, she is passionate about excellent customer service and works tirelessly with an amazing team of volunteers to provide this.
Heather moved from Surrey to North Yorkshire in 2017 and used to be a primary school teacher. She started at Nidd Plus as a volunteer in December 2017 on the front desk, library and as a Community Car driver. She has been employed in office since October 2018 working Saturday morning and Monday as Community Hub Officer. She enjoys the variety and challenges each day brings: giving advice about local attractions, walks etc; assisting people in the community (eg Universal Credit paper work, applying for bus passes, changing details on car park permits, applying for garden waste subscriptions, etc); Community Car requests and coordinating with the volunteer drivers. She is committed to providing high quality customer service for all who contact Nidderdale Plus and finds it a privilege to meet friendly and positive members of the community.