Council / Police Services

Council Services and Police Front Desk

We are partners with Harrogate Borough Council, North Yorks County Council and North Yorks Police and offer the following services to residents.

Harrogate Borough Council (HBC)

We can provide residents with:

  • Replacement or extra recycling bags and boxes
  • Trade waste sacks. £43.75 per roll of 25 bags
  • Radar Key available for eligible members of public to buy (£2.95 per key) to gain access to disabled toilets
  • Annual parking permits for Nidderdale residents, available from 1stApril each year 
  • Parking in HBC Car Parks for more than one day/night can be arranged through our front desk, for example, for people walking the Nidderdale Way or staying at local accommodation that does not have parking facilities
  • General enquiries about HBC services, for example, recycling, garden waste subscriptions, etc, and assistance with filling in on line forms

To find out more about HBC services go to

North Yorks County Council (NYCC)

We provide residents and visitors with:

  • Community Library, for more details follow this link (link to library sub tab needed)
  • Assistance with Disabled Blue Badge on line application
  • Assistance with Senior Bus Pass on line application
  • General enquiries concerning roads, bus transport, etc

To find out more about NYCC services go to

North Yorks Police

We act as a front desk for police matters and report concerns through to the local police as they are reported to us.  We also act as a lost and found point for residents and visitors who find items they think are valuable, or who have lost an item/items that they value.

To find out more about North Yorks Police services go to  To get in touch with the North Yorks Police, Fire & Crime Commissioner’s office go to